1. Providing IT infrastructure: The ICT department is responsible for designing, implementing, and maintaining the university’s IT infrastructure, which includes servers, network hardware, and software.
2. Technical support: The ICT department provides technical support to students, faculty, and staff on various IT issues, such as troubleshooting, software installation, and connectivity problems.
3. Software development: The department is responsible for the development and maintenance of software applications that are used in the university’s administrative and academic functions.
4. Data management: The ICT department manages the university’s data and ensures that it is stored securely, backed up regularly, and accessible to authorized personnel.
5. Cybersecurity: The ICT department is responsible for ensuring the security of the university’s IT infrastructure and data, which includes monitoring for security threats, implementing security policies, and providing training to users on best security practices.
6. E-learning support: With the increased use of e-learning in universities, the ICT department is responsible for providing technical support and training for faculty and students on how to use e-learning platforms and tools.
7. Research support: The ICT department provides technical support for research activities, such as setting up servers, databases, and software applications required for data analysis.
8. Budget management: The ICT department manages the budget allocated for IT infrastructure and services, and makes recommendations for future investments in technology.

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